GTM Custom HTML Tag Firing But Not Tracking: Debug Checklist

Your GTM Custom HTML tag shows a green checkmark in Preview mode — the tag fires. But no data appears in your analytics tool. This is one of the most frustrating GTM debugging scenarios. The tag runs, but something silently fails inside it. This checklist walks through every possible failure point in order of likelihood. […]

GA4 Cross-Device Tracking: Why User Counts Are Wrong and How to Fix Them

You check GA4 and see 10,000 users. Your CRM shows 4,000 customers. Cross-device fragmentation is usually the culprit. GA4 counts a person on their phone, laptop, and tablet as three separate users unless you stitch them together with User-ID. This guide explains why user counts are inflated and the specific steps to fix it. Why […]